Last Updated: [24/04/2024]

Thank you for choosing spartadesign website for your design needs. We strive to provide high-quality services of refund policy and ensure your satisfaction with every project. However, we understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully to understand your rights and responsibilities.

1. Scope:
This refund policy applies to all graphic design services and products offered by Spartadesign.

2. Eligibility:
You may be eligible for a refund under the following circumstances:
– Unsatisfactory quality of work that cannot be reasonably revised or improved.
– Failure to deliver the agreed-upon services within the specified timeframe.
– Technical issues or errors on our part that prevent the completion of the project.

**3. Process :**
To request a refund, please contact us at ”[email protected]” with your order number and a detailed explanation of the issue. We will review your request and respond within 1-3 business days. If your refund is approved, we will initiate the refund process.

4. Refund Amount and Method:
Refunds may be issued as a full or partial refund, depending on the circumstances. Refunds will be credited back to the original payment method used for the purchase, unless otherwise agreed upon.

5. Exceptions:
Refunds will not be provided in the following situations:
– so If you have approved the final design or milestone.
– And If you fail to provide necessary information or feedback within the agreed-upon timeframe, leading to project delays.
– If the project is canceled due to reasons beyond our control, such as changes in your business plans or objectives.

**6. Cancellation Policy:**
If you wish to cancel a project before its completion, please contact us as soon as possible. A cancellation fee may apply depending on the stage of the project and the amount of work completed.

7. Changes to the Refund Policy:
We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. Please check this page periodically for updates.

8. Legal Disclaimer:
This refund policy is subject to applicable laws and regulations and does not affect your statutory rights as a consumer.

9. Contact Information:
If you have any questions or concerns about our refund policy, please contact us at [email protected] or +44 7466 268240.

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